A: We are based out of Michigan. Our warehouse is in the US for quicker shipping.
Q: How does shipping works?
A: Shipping is free for orders above $50. We ship our products from the USA warehouses reaching your door in 4-5 days.
Q: What if I need to return something?
A: No worries! Please contact us immediately, and we'll help you through the process - we'll send you a prepaid mailer to return the item. We won't ask questions or reasons for return. Please have a look at our return policy.
https://www.bieuvana.com/pages/refund-policy
Q: How do we contact you?
A: Email us at customersupport@bieuvana.com, or Call us at 860 580 9515. If the call goes to voice mail, please leave a message, and we will promptly call back to address your needs.
Q: Do you add new products?
A: We refresh our inventory on weekly basis. So, additional products are added based on quantity availability and shipping times. Please check to find exciting and quality products by visiting our online store. Many of our orders are hand made and by experienced and qualified small manufacturers.